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Author: Subject: Xbox Live pros/cons
punkerhardcore
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posted on 2-20-2009 at 07:52 PM Edit Post Reply With Quote
Xbox Live pros/cons

So a brief explanation here...

A buddy of mine has a pretty sweet opportunity coming up soon-- he's interviewing for product manager of Xbox Live, meaning he'll be in charge of things like the contest distribution, customer experience, customer service... basically the whole portal/presentation.

Anyways, I know quite a few of us here dabble in Xbox Live, so I thought I'd help him out and get a little feedback from some of you in preparation for his interview.

What do you love and hate about Xbox Live? Why?

If there were two or three things you could change about the service, what would you do and why? This could be things like the amount of free games offered, DLC, etc.

Thanks in advance guys!





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nOOb
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posted on 2-21-2009 at 07:58 PM Edit Post Reply With Quote
Right now, my only XBL complaint is that the content is coming more and more sporadic now, and when it does come, it is inconsistent. A good example would be the the Smackdown vs. Raw 2009 Roster Update that was supposedly available for both 360 and PS3: PS3 got the update close to a month ago now, while 360 has yet to even get close to getting it. And a good inconsistency example is in the TV Shows available on Live, more specifically the fact that, say, Justice League Season 1 has all the episodes available except for part one of the first series arc, while Season 2 is missing parts three or four episodes in general (not to mention that up until two weeks ago, one episode on Live was only a half of an episode).





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williamssl
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posted on 3-9-2009 at 06:41 PM Edit Post Reply With Quote
Regardless of what you think about XBOX Live, Costco has a frickin' awesome deal going on it right now.

12 Month Subscription + 1 Bonus Month (so 13 mos)

$39.99 (vs. the $49.99 normal rate)

Plus a $10 off auto-coupon.

So $29.99 gets you 13 mos.

Expires March 13.

Linky

And while it says "online" I got the same deal in the store on Saturday.





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nOOb
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posted on 3-10-2009 at 08:40 PM Edit Post Reply With Quote
Subtotal: $29.99
Shipping & Handling: $6.42
Non-Member Surcharge: $1.50
Tax: $2.37
Order Total: $40.28

And the shipping is 7-10 business days. Meanwhile, New Egg sells them for 39.99, no tax, and free shipping. It may only be 30 cents, but hey: economy, Barack, the Dow, mortgage, free trade, socialism. Any of those words help there?

Edit: Also, Amazon may have them beat at $38.99. Hilariously enough, you can buy USED 360 Live cards for a bit more than the new ones

[Edited on 3-10-2009 by nOOb]





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Joeldacat
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posted on 3-11-2009 at 06:18 PM Edit Post Reply With Quote
There's an offer on my Xbox main screen for 12 months for $39.99.

I feel like I should subscribe to the service, but only really play GTA and Guitar Hero World Tour. I enjoyed my stint on GTA online, but don't know how much time I'd really dedicate to it. I kind of like the idea of Netflix, but that's another cost in there-

For the two games that I have- is the rest of the Gold content on there worth it?





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punkerhardcore
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posted on 3-11-2009 at 06:21 PM Edit Post Reply With Quote
I have a 48-hour Gold trial card I got with Fable II that I'll never use. If you wanna try it out for two days and see what Gold is like, just U2U me Joel, and I'll give you the code.

Edit-- looking at the card right now, I hadn't noticed what it says before: "48-hour trial allows acces to online multiplayer gaming, but not the other Gold membership features."

[Edited on 3-11-2009 by punkerhardcore]





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williamssl
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posted on 3-11-2009 at 07:59 PM Edit Post Reply With Quote
To get access to a free 1 month membership, can't you just sign out, create a new gamertag using a new email address/passport account, and then log in with that?

That would treat you as a "new Silver member" where you get the free 1 month Gold membership that comes with that?





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Joeldacat
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posted on 3-11-2009 at 08:56 PM Edit Post Reply With Quote
I never thought to do that- then again, you do have to enter your name and all sorts of personal information to get a new account going.

I've done the free-trial month before; one came with GTA4. I enjoyed the two-three times I played online over the course of the month- realistically, however, I don't see myself sitting down to do so again more than that much.

I'm wondering how good the rest of the package and perks are, basically, since my actual use of it to play games is limited to my small library.

I assume Street Fighter 4 has an online component? That's about the only other game I'd want to play.

(Thanks for your advice/input!)





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nOOb
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posted on 3-11-2009 at 09:03 PM Edit Post Reply With Quote
Basically, perks you get for Gold are playing online and getting DLC (that's slang for downloadable content, ya heard) a week or so earlier than the Silver members. That's just about it. If you don't play online or like bragging to your poor friends about getting stuff early, you don't really need Gold. Also, Street Fighter does have DLC, but not sure on the online play.





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punkerhardcore
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posted on 3-11-2009 at 09:59 PM Edit Post Reply With Quote
I believe there are demos that only release for Gold members as well, and whenever there are sales on stuff on the marketplace, those only apply to Gold members.





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williamssl
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posted on 3-11-2009 at 10:29 PM Edit Post Reply With Quote
Once a month you get to beat up Silver members too.

That's launching in Q2.





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Chris Is Good517







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posted on 3-12-2009 at 01:15 AM Edit Post Reply With Quote
The leaderboards add a lot to certain games. I'm inching my way up toward the top 1000 in ranked wins in Uno, and although I doubt that accomplishment will be raking in the mad pussy or anything, it'll still be pretty nifty.

I love Live. I like being able to compare my progress in any given game with my friends who have played it. I like multiplayer in certain games like Call of Duty and Madden. It's easily worth the $50 a year to me.





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williamssl
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posted on 6-3-2009 at 05:38 AM Edit Post Reply With Quote
We are kicking off fiscal year 2010 planning right now for XBOX / Live.

Wanted to use this thread to get suggestions / ideas from folks re: enhancements to make or issues to resolve for XBOX console, support/service, and the Live platform.

Key business questions we will be working to address include:

If you have an XBOX 360 but haven't connected to Live, why not / what need to happen to create value in Live and/or remove barriers?

If you're a Silver but haven't upgraded to Gold, why not and what would it take?

If you've been Gold but dropped, why and what would bring you back to being a paying Gold member?

If you're Gold, are you doing online/autorenewals or purchasing 1/3/12 month renewal cards at retail stores an using those? If going the retail route, why and what would it take to drive you to online/autorenewal/credit card billing?

What other enhancements/issues?

This is NOT about games i.e. I wanna see ............ on XBOX.

Obviously we are not coming into this with a blank slate, but wanted to get some perspective from you folks here.

Balance any feedback against this week's E3 announcements e.g. Facebook, NATAL, avatar marketplace, etc.

thx





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murgen
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posted on 6-3-2009 at 11:45 AM Edit Post Reply With Quote
quote:
Originally posted by williamssl
We are kicking off fiscal year 2010 planning right now for XBOX / Live.

Wanted to use this thread to get suggestions / ideas from folks re: enhancements to make or issues to resolve for XBOX console, support/service, and the Live platform.

Key business questions we will be working to address include:

If you have an XBOX 360 but haven't connected to Live, why not / what need to happen to create value in Live and/or remove barriers?

If you're a Silver but haven't upgraded to Gold, why not and what would it take?

If you've been Gold but dropped, why and what would bring you back to being a paying Gold member?

If you're Gold, are you doing online/autorenewals or purchasing 1/3/12 month renewal cards at retail stores an using those? If going the retail route, why and what would it take to drive you to online/autorenewal/credit card billing?

What other enhancements/issues?

This is NOT about games i.e. I wanna see ............ on XBOX.

Obviously we are not coming into this with a blank slate, but wanted to get some perspective from you folks here.

Balance any feedback against this week's E3 announcements e.g. Facebook, NATAL, avatar marketplace, etc.

thx


I have been a Gold Live member since I got my 360. I have been doing automatic renewals, but I am thinking about switching to retail, since a lot of retailers give decent discounts on the full-year membership.
Regarding the new announcements, they don't change much for me. I like that Microsoft is enhancing the Live experience, because it seems like they want the 360 to be around for a while. But, I'm not going to be Twittering or using Facebook while I am on Live. The game downloads could be nice, as long as there was a discount over retail.
That's about it for me. I hope this helps.

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BBMN
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posted on 6-3-2009 at 04:23 PM Edit Post Reply With Quote
2 cents

I don't ever buy points online or pay for the monthly membership either. I guess I don't like typing in my credit card information because I just don't want another party having it when the latest "10,000 credit card numbers stolen from video game giant" story pops up. I guess its irrational on my part, but I'm just giving feedback so there goes.

Also, I really think that Live would benefit from running a discount on the monthly subscriptions for Gold accounts a couple times a year. Last time I renewed my account, it was with 13 month card that cost me just $38 with free shipping from Buy.com. I have no reason to pay over live when I can get a much better deal elsewhere. Just saying...

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punkerhardcore
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posted on 6-5-2009 at 02:00 AM Edit Post Reply With Quote
quote:
Originally posted by BBMN
Also, I really think that Live would benefit from running a discount on the monthly subscriptions for Gold accounts a couple times a year. Last time I renewed my account, it was with 13 month card that cost me just $38 with free shipping from Buy.com. I have no reason to pay over live when I can get a much better deal elsewhere. Just saying...



I always buy the 13 month cards at retail stores too for that exact reason-- you can sometimes find a good deal on them.

Although for Microsoft points (which I buy a lot of), I tend to buy them directly over Xbox Live... I had a problem with the retail cards a few months back that made me weary of ever getting one again.

And here's your feedback on E3-- Microsoft pretty much blew Sony and Nintendo's presentations completely out of the water. I have no doubt I'll be spending hundreds of dollars on games this winter. And I'm more stoked about Project Natal than I ever was for the Wii.





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mark markham
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posted on 6-7-2009 at 05:06 AM Edit Post Reply With Quote
I loved the 360 vids from E3. All the upcoming projects look very interesting. If Project Natal is real, then I'm scared it might turn self-aware and start killing. That Milo stuff was crazy ahead of its time, really wild stuff.






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Joeldacat
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posted on 7-3-2009 at 02:15 PM Edit Post Reply With Quote
I did the month for a dollar promotion they ran a few weeks ago... I'm liking playing Street Fighter and Puzzle Fighter online. I still don't know if I'd use it enough in a given year to be worth $50.

It seems like they're phasing out the 13 month store cards and switching to straight 12 month ones... that kinda sucks. If anyone on here sees a really good deal for a 12 month subscription, please let me know!

... also, some of you guys should really gimme your gamertags. Wasn't there a thread for that at one point? I suppose I should check for it before wondering out loud.





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Joeldacat
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posted on 7-20-2009 at 12:01 PM Edit Post Reply With Quote
I bit the bullet when my $1 trial month ran out and bought a year + 1 through Amazon.com. It had the perks of being instant and tax-free, so I'm telling myself that makes up for the fact I didn't get the deal for $40.

What pushed me over the edge as far as wanting Gold was 1 v. 100. I chanced upon the "real" game (not extended play) on Friday night, and had a really friggin fun time. If anyone's interested in playing against me in my crowd group, let me know- I enjoyed playing against Chris Is Good - he who stomped me.

Between Street Fighter, Puzzle Fighter, GTA and 1 v. 100, I see myself spending a lot of time in front of my TV in the future. If I can only get my Xbox to stop making my entire living room vibrate...





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williamssl
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posted on 7-20-2009 at 02:11 PM Edit Post Reply With Quote
Glad to have you on board as a paying customer

We've got some cool stuff launching in the next few weeks including Avatar marketplace (I haven't seen the catalogue of avatar items in it...).





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punkerhardcore
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posted on 7-20-2009 at 03:42 PM Edit Post Reply With Quote
I actually played that 1 vs. 100 for the first time on Saturday. I liked it quite a bit, too. Though I'm with you-- the real games are much more enjoyable than the extended play versions.





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nOOb
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posted on 7-20-2009 at 05:00 PM Edit Post Reply With Quote
I, too, enjoy the 1 vs. 100 prize rounds. The one thing that does get annoying is the fact that I know I will never win in the crowd, since the top three guys seem to just know what the answers are going to be and lock in immediately: I mean, I had a round of that on Friday night where I got all the questions right AND answered them the second that the correct answer showed up, and somehow I was 100 points behind the top twenty or so guys. Basically, unless you're the 1 or the 100, you'll never win a prize, since there are tons of uber-nerds that study the patterns before the games or something dumb like that.





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punkerhardcore
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posted on 7-20-2009 at 09:45 PM Edit Post Reply With Quote
I noticed that too. I was on a streak of answering questions immediately, but still wasn't anywhere near the top three. I don't know how they hell they could answer every question correctly, and seemingly so much more quickly.

Although it was kinda cool yesterday-- I was playing an extended play round, and when they took a break after question 20, I checked out the stats, and I was actually in the top ten out of everyone playing. Then I got a few wrong, and fucked that all up.





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nOOb
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posted on 7-20-2009 at 11:31 PM Edit Post Reply With Quote
I'd also like to know how stupid some of these people they choose to be "the 1" could possibly be? I mean, did you guys see the one who got to 6,500 MS Points and needed to use a help thing to figure out what planet was closest to the sun? In fact, how stupid are some of the "100" guys? There was that one question asking to fill in the blanks for the movie "The Muppets Take _____", with Manhattan being the only logical answer, and it knocked out 30 people.





Everything about this girl is awesome. She's hot, she got kicked out of school for sucking too many dicks, she takes it in the ass and her body gives itself abortions. -Punker on Lilly Allen's Miscarriage

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punkerhardcore
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posted on 7-20-2009 at 11:55 PM Edit Post Reply With Quote
quote:
Originally posted by nOOb
I'd also like to know how stupid some of these people they choose to be "the 1" could possibly be? I mean, did you guys see the one who got to 6,500 MS Points and needed to use a help thing to figure out what planet was closest to the sun? In fact, how stupid are some of the "100" guys? There was that one question asking to fill in the blanks for the movie "The Muppets Take _____", with Manhattan being the only logical answer, and it knocked out 30 people.



When I was playing on Saturday, one of the guys who was the 1 had the question, "What is the highest number on a six-sided die -- 6, 5 or 8?" And he needed to ask for help from the mob.

But the person who was the 1 after him topped even that. The question was, "Which sport uses trained raptors -- Croquet, Raptorball or Falconry?" The guy chose Raptorball. I couldn't fucking believe it.

[Edited on 7-20-2009 by punkerhardcore]





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